I have noticed a problem on the Nikon D60, and would welcome advice from other users. The LCD sensor on the back of the camera appears to be very sensitive to light, and when using the camera in bright condiditons, the LCD can behave eratically - turning on and off. I thought that this was a problem with just my D60, but I have had mine replaced once for this problem and also tested a number of other D60s in my local camera shops - they all behave the same. The problem can be simulated by shing a bright torch at the sensor as well.
Nikon deny there is a problem, insisting that the fault is only with my individual camera - but my research does not bear this out. They even state that the sensor is NOT responsive in any way to light, when it clearly is. They have offered to recalibrate the sensor, but I am not sure what this means, or even if it will recitify what appears to be a more generic problem.
I would love to hear from anyone else who has noticed this problem. Thanks.
I'm surprised Nikon say this, as they've had discussions with me on the D60 that I bought relating to the same issue. And I mentioned the above thread to them.
Several people have contacted me directly after the threads I started in flickr, saying they have problems with flickering screens and stuck pixels. The service dept seems to be useless in resolving the issues.
I got through 4 cameras in a month, sending them back when they were faulty. My recommendations are:
rely on the retailer for dealing with this. Check their return policy. They should give a refund upon request if the camera is not fit for purpose and returned within areasonable length of time. If they say otherwise, don't buy from them
don't open software or fill in the cashback offer, as this causes problems with refunds
This was such a problem that I've sold my Nikon kit and moved to Canon.
Seems there are a lot of theories about this. Nikon told me that my camera would be away for a month! And in my local Dixons, I checked a Canon with the same lcd eye sensor - and guess what - it did the same thing. I don't think it's just Nikon - it is faulty technology!
The thing that annoyed me was that, with both faults (LCD flicker and stuck pixels), Nikon did not even admit that there was a problem. I would have been asured if they just told me they knew about the problem and could fix it, or a patch was due to be released.
I think the problem is software related, as on all the cameras I tried it was only the initial menu that had the problem. The 'Quick Info' menu was fine. Perhaps this will be remedied with a patch? Common practice is to highlight the issue and say that a patch will be released soon.
I now have a Canon 450D, which has an equivalent eye sensor, and it does not do this. Do other people have problems with Canon cameras? If so, I hope they share this issue with us.
The camera has only been available for a very short time. I would think that you are entitled to a replacement or refund from the retailer, rather than Nikon telling you that it will be away for a month.
I have been attempting to get a response from Nikon UK about this problem, but so far, they refuse to acknowledge that there is a problem. They state that Nikon will not release a firmware update until there is a "recognised issue with the D60" and to recognise an issue, they apparently want everyone to individually return their cameras to them for repair. So far then, as far as Nikon is concerned, this is very much a problem and inconvenience for the customer and not for them. Not even a "we are sorry that you are having difficulties with your new camera"! Do they care? If anyone has any ideas how to convince Nikon that the customer is king, please let us know! Has anyone got a response form Nikon US?
